Datstage solutions, knowledge base, FAQ and best practices
2.23. Datastage Designer hangs when editing job activity properties
The appears when running Datastage Designer under Windows XP after installing patches or the Service Pack 2 for Windows.
After opening a job sequence and navigating to the job activity properties window the application freezes and the only way to close it is from the Windows Task Manager.
The solution of the problem is very simple. Just Download and install the “XP SP2 patch” for the Datastage client.
It can be found on the IBM client support site (need to log in):
Go to the software updates section and select an appropriate patch from the Recommended DataStage patches section.
Sometimes users face problems when trying to log in (for example when the license doesn’t cover the IBM Active Support), then it may be necessary to contact the IBM support which can be reached at WDISupport@us.ibm.com